Contacting the HPRA for Brexit Queries
The vast majority of HPRA staff are currently working remotely. This is in line with Government advice which aims to slow down the spread of the infection of Covid-19.
The HPRA reception is open from 8.45am to 1pm and from 2pm to 5pm, Monday to Friday. To contact reception, please call +353-1-6764971.
You can also contact us by e-mail using existing HPRA staff e-mail contacts (during working hours) or via relevant mailboxes listed below.
Please note that the HPRA does not provide guidance on the clinical treatment of individual patients. If you are concerned about your medicine or a treatment, please speak to your doctor, pharmacist or the HSE. Contact information for the HSE is listed below.
List of HPRA Mailboxes by Product / Area
Please use HPRA mailboxes to direct your query to relevant departments / sections.
Emergency Contact Details – Medicines
Urgent contact: Compliance licensing
Ms. Anne Hayes, Inspection Manager
Out-of-hours emergency contact details: +353-86-2372242 (mobile)
Urgent contact: Notification of Medicines Shortages
Mr. Darren Scully, Medicines Shortages Lead
Out-of-hours emergency contact details: +353-86-0203634 (mobile)
Mr. Laurence O'Dwyer, Scientific Affairs Manager
Out-of-hours emergency contact details: +353-86-0418029 (mobile)
Urgent contact: Licensing of medicines or clinical trials
Ms. Grainne Power, Director of Human Products Authorisation and Registration
Out-of-hours emergency contact details: +353-86-7794040 (mobile)
HSE Brexit information page
Contact the HSE Live
8am - 8pm Monday to Friday, 10am - 5pm Saturday and Sunday
Call: From a landline, call save 1850 24 1850 or from a mobile on 01 240 8720
Online LiveChat: visit HSE.ie and click on the chat icon on the bottom right hand corner of the screen.