Application Support Analyst - ICT

Closing date for applications: 30/04/2019

Reporting to the ICT Manager, the Application Support Analyst will be responsible for functional and operational support of IT applications and data management within the HPRA, this includes operational and technical support to HPRA staff, relevant HPRA stakeholders and users, including interaction with external suppliers of technology.

The Application Support Analyst will also be responsible for the development of reports, queries and other outputs from HPRA business intelligence applications. As part of the ICT team the Application Support Analyst will ensure that all applications used by HPRA staff and or stakeholders operate effectively, data used by HPRA applications is managed, maintained and secured appropriately. Effective communication with the other ICT team members and business users is a key component of this role.

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