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Accessibility Statement for Health Products Regulatory Authority

This is an accessibility statement from Health Products Regulatory Authority.

Measures to support accessibility

Health Products Regulatory Authority takes the following measures to ensure accessibility of Health Products Regulatory Authority:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Health Products Regulatory Authority is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of Health Products Regulatory Authority. Please let us know if you encounter accessibility barriers on Health Products Regulatory Authority:

Phone: 01 676 4971

E-mailContact Us 
Address: HPRA, Kevin O'Malley House, Earlsfort Centre, Earlsfort Terrace, Dublin 2, Ireland, D02 XP77

We try to respond to feedback within 3 business days.

Technical specifications

Accessibility of Health Products Regulatory Authority relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript
  • SMIL

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Health Products Regulatory Authority , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for Health Products Regulatory Authority:

  1. Some PDF documents: Accessibility limitations with some HPRA .pdf documents because Many of our documents produced historically did not adhere to accessibility guidelines. It will not be possible for all historical documents to be made accessible, due to the disproportionate cost burden. . We intend to have all future documentation online fully accessible to all in accordance with the WCAG 2.1 guidelines.. Should you encounter accessibility issues with a PDF or document we have online, please contact our accessibility officer accessoffice@hpra.ie who can assist in providing you the information in an alternative way. .
  2. Accessibility limitations with external Safety Notices: The HPRA publishes notices relating to the safety and/or quality of medical devices. These are shared with us by external organisations and may not always be fully accessible. because We are not responsible for the generation of these documents and cannot alter the files.. . Should you encounter accessibility issues with a PDF or document we have online, please contact our accessibility officer accessoffice@hpra.ie who can assist in providing you the information in an alternative way. .

Assessment approach

Health Products Regulatory Authority assessed the accessibility of Health Products Regulatory Authority by the following approaches:

  • Self-evaluation
  • External evaluation

Formal complaints

You can make a complaint about the accessibility of this website under the Disability Act 2005 (No. 14 of 2005) by emailing our accessibility officer accessoffice@hpra.ie

If you are not happy about our response to your complaint, you can contact the Ombudsman to look into your complaint.
The Office of the Ombudsman
6 Earlsfort Terrace,
Dublin 2,
D02 W773.

Phone: +353 1 639 5600
Email: complaints@ombudsman.ie


Date

This statement was created on 21 October 2024 using the W3C Accessibility Statement Generator Tool.