Contacting the HPRA for Brexit Queries

The vast majority of HPRA staff are currently working remotely. This is in line with Government advice which aims to slow down the spread of the infection of Covid-19.

The HPRA reception is open from 8.45am to 12.30pm and from 1.30pm to 4.00pm, Monday to Friday. To contact reception, please call +353-1-6764971.

You can also contact us by e-mail using existing HPRA staff e-mail contacts (during working hours) or via relevant mailboxes listed below. 

Please note that the HPRA does not provide guidance on the clinical treatment of individual patients. If you are concerned about your medicine or a treatment, please speak to your doctor, pharmacist or the HSE. Contact information for the HSE is listed below. 

List of HPRA Mailboxes by Product / Area

Please use HPRA mailboxes to direct your query to relevant departments / sections.

Human medicines

Marketing Authorisation Holders

Variations

Batch Specific Request

Regulatory non-compliance (MA) and implementation periods

Clinical trials

brexit@hpra.ie

Wholesale of human medicines

compliance.brexit@hpra.ie

Manufacturers and importers (GMP)

compliance.brexit@hpra.ie

Exempt medicines

 compliance.brexit@hpra.ie

Shortages

shortages@hpra.ie
Medical devices

Managed non-compliance

National derogation / compassionate use

Clinical investigations

devices@hpra.ie

Veterinary medicines

Variations

Batch Specific Requests

Regulatory non-compliance (MA) and implementation periods

vetinfo@hpra.ie

General Brexit queries

For queries which do not fall within the responsibility of the above areas

brexit@hpra.ie

Emergency Contact Details – Medicines

Urgent contact: Compliance licensing

Mr. John Lynch, Director of Compliance
john.lynch@hpra.ie 
Out-of-hours emergency contact details: +353-87-2347294 (mobile)

Urgent contact: Notification of Medicines Shortages

Mr. Darren Scully, Medicines Shortages Lead
darren.scully@hpra.ie 
Out-of-hours emergency contact details: +353-86-0203634 (mobile)

Mr. Laurence O'Dwyer, Scientific Affairs Manager
laurence.odwyer@hpra.ie 
Out-of-hours emergency contact details: +353-86-0418029 (mobile)

Urgent contact: Licensing of medicines or clinical trials 

Ms. Grainne Power, Director of Human Products Authorisation and Registration
grainne.power@hpra.ie 
Out-of-hours emergency contact details: +353-86-7794040 (mobile)

Urgent contact: Wholesalers

Ms. Emer O’Neill, Health Products Distribution Manager (Acting)
emer.oneill@hpra.ie 
Out-of-hours emergency contact details: +353-86-4121385 (mobile)

HSE Contacts

HSE Brexit information page

Contact the HSE Live

8am - 8pm Monday to Friday, 10am - 5pm Saturday and Sunday

Call: From a landline, call save 1850 24 1850 or from a mobile on 01 240 8720

Online LiveChat: visit HSE.ie and click on the chat icon on the bottom right hand corner of the screen.

E-mail: hselive@hse.ie