Mailboxes / E-mail Contacts
Reporting Safety and Quality Issues
If you are concerned that you have had a side effect to a medicine, or experienced an adverse incident or event linked to any health product regulated by the HPRA, you can report this to us directly through our online reporting service. Alternatively, you can e-mail us using the relevant e-mail address below:
Adverse reaction/event reporting – Human medicines:
medsafety@hpra.ie
Adverse reaction/event reporting – Human organs for transplantation:
organsafety@hpra.ie
Adverse incident reporting – Medical devices:
devicesafety@hpra.ie
Adverse event/reaction reporting – Tissues & cells:
tissueandcellsafety@hpra.ie
Adverse reaction/event reporting – Veterinary medicines:
vetsafety@hpra.ie
Quality issue/defect reporting – Human & veterinary Medicines:
qualitydefects@hpra.ie Serious undesirable effect/recall/withdrawal reporting – Cosmetics: cosmetics@hpra.ie
Human Medicines
Customer Services:
info@hpra.ie
Advertising:
compliance@hpra.ie
Clinical Trials:
clinicaltrials@hpra.ie
Control Authority Certs:
cacerts@hpra.ie
Eudravigilance:
eudravigilancequeries@hpra.ie
Electronic ADR Reporting Queries:
eudravigilance-test@hpra.ie
Exempt Medicinal Products Notification Scheme:
ep@hpra.ie
Export Certificates:
exportcerts@hpra.ie
Herbal Medicines:
info@hpra.ie
Homeopathic Medicines:
homeopathicmedicines@hpra.ie
HPAR Database:
info@hpra.ie
Human Medicines Searches:
medsearch@hpra.ie
Human Parallel Imports:
submissions@hpra.ie
Interchangeable List Queries:
icqueries@hpra.ie
Marketing Status:
medstatus@hpra.ie
New Applications and PPA:
newapplications@hpra.ie
Paediatric Studies:
paediatrics@hpra.ie
Pharmacovigilance:
medsafety@hpra.ie
Product Classification Queries:
classification@hpra.ie
Quality Defects and Recalls:
qualitydefects@hpra.ie
Receipts and Validation:
submissions@hpra.ie *When contacting the HPRA in relation to an application, please provide the Case Reference Number (CRN) and/or PA number, Procedure Number & CESP if available.
RMS Requests:
rms@hpra.ie
Scientific Advice:
scientificadvice@hpra.ie
Variations
Vigilance Assessment:
medvigilance@hpra.ie Controlled Substances
Controlled Drugs:
controlleddrugs@hpra.ie Compliance, Inspections & Enforcement
Compliance Department:
compliance@hpra.ie
Enforcement: Queries and Reports
enforcement@hpra.ie
Inspections:
inspect@hpra.ie
Mail order supplies: Queries
enforcementcontrol@hpra.ie
Reporting cases to Enforcement:
reportacase@hpra.ie Medical Devices
Adverse Incidents:
devicesafety@hpra.ie
Export Certificates:
exportcerts@hpra.ie
General:
devices@hpra.ie
Registration:
deviceregister@hpra.ie Blood, Tissues and Organs
Hospital Blood Bank Annual Reports: hbbar@hpra.ie
Organ Vigilance: organsafety@hpra.ie
Tissue and Cell Vigilance: tissueandcellsafety@hpra.ie
Cosmetics
Cosmetics:
cosmetics@hpra.ie
Export Certificates:
exportcerts@hpra.ie Veterinary Medicines
Export Certificates:
exportcerts@hpra.ie
Quality Defects and Recalls:
qualitydefects@hpra.ie*
Veterinary Medicines:
vetinfo@hpra.ie
Veterinary Pharmacovigilance:
vetsafety@hpra.ie
Receipts and Validation:
submissions@hpra.ie
Customer services:
info@hpra.ie Scientific Animal Protection
Scientific Animal Protection:
sap@hpra.ie
Scientific Animal Protection Applications:
sapsubmit@hpra.ie General / Other
Accounts Receivable:
accounts@hpra.ie
Accounts Payable:
ap@hpra.ie
Communications:
communications@hpra.ie
Data Protection:
dataprotectionofficer@hpra.ie
Events:
events@hpra.ie
Freedom of Information:
foi@hpra.ie
IT Helpdesk:
IThelpdesk@hpra.ie
Press queries: Contact our press office
smolloy@kano.ie
Protected disclosures:
protecteddisclosures@hpra.ie
Recruitment:
jobs@hpra.ie
Training and information Days:
compliance.infoday@hpra.ie
Webmaster:
webmaster@hpra.ie