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Reporting Safety and Quality Issues

If you are concerned that you have had a side effect to a medicine, or experienced an adverse incident or event linked to any health product regulated by the HPRA, you can report this to us directly through our online reporting service. Alternatively, you can e-mail us using the relevant e-mail address below:

Adverse reaction/event reporting – Human medicines:
Adverse reaction/event reporting – Human organs for transplantation:
Adverse incident reporting – Medical devices:
Adverse event/reaction reporting – Tissues & cells:
Adverse reaction/event reporting – Veterinary medicines:
Quality issue/defect reporting – Human & veterinary Medicines:

Serious undesirable effect/recall/withdrawal reporting – Cosmetics:

Human Medicines

Customer Services:
Clinical Trials:
Control Authority Certs:
Electronic ADR Reporting Queries:
Exempt Medicinal Products Notification Scheme:
Export Certificates:
Herbal Medicines:
Homeopathic Medicines:
HPAR Database:
Human Medicines Searches:
Human Parallel Imports:
Interchangeable List Queries:
Marketing Status:
New Applications and PPA:
Paediatric Studies:
Product Classification Queries:
Quality Defects and Recalls:
Receipts and Validation:
*When contacting the HPRA in relation to an application, please provide the Case Reference Number (CRN) and/or PA number, Procedure Number & CESP if available. 
RMS Requests:
Scientific Advice:
Vigilance Assessment:

Controlled Substances

Controlled Drugs:

Compliance, Inspections & Enforcement

Compliance Department:
Enforcement: Queries and Reports
Mail order supplies: Queries
Reporting cases to Enforcement:

Medical Devices

Adverse Incidents:
Export Certificates:

Blood, Tissues and Organs

Hospital Blood Bank Annual Reports:
Organ Vigilance:
Tissue and Cell Vigilance:


Export Certificates:

Veterinary Medicines

Export Certificates:
Quality Defects and Recalls:*
Veterinary Medicines:
Veterinary Pharmacovigilance:
Receipts and Validation:
Customer services:

Scientific Animal Protection

Scientific Animal Protection:
Scientific Animal Protection Applications:

General / Other

Accounts Receivable:
Accounts Payable:
Data Protection: 
Freedom of Information:
IT Helpdesk:
Press queries: Contact our press office 
Protected disclosures:
Training and information Days: